Need a bit more help? Feel free to reach out!

Need a bit more help? Feel free to reach out or jump on our live chat during business hours!

You can also call us during our business hours! (9-5, Monday to Friday)

Activeskin

<span id="isPasted" style="font-size: 16px; font-family: Verdana, Geneva, sans-serif; color: rgb(51, 51, 51); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We sure can. A great way to start is to visit our&#xA0;<span id="isPasted" style="font-size: 16px; font-family: Verdana, Geneva, sans-serif; color: rgb(51, 51, 51); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://www.activeskin.com.au/skin-types/" rel="noopener noreferrer" target="_blank">Skin Types</a><span id="isPasted" style="font-size: 16px; font-family: Verdana, Geneva, sans-serif; color: rgb(51, 51, 51); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;page which will help you to self-analyse your skin type. If you then need a little extra help to find the perfect product, we encourage you to contact one of our Qualified Skin Experts on the live chat during business hours, or email us at clientcare@activeskin.com.au.

We sure can. A great way to start is to visit our Skin Types page which will help you to self-analyse your skin type. If you then need a little extra help to find the perfect product, we encourage you to contact one of our Qualified Skin Experts on t

Can You Help Me Choose The Right Products?

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Can I Authorise My Order To Be Left If I’m Not Home?

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Can You Deliver To A PO Box Address?

Do You Deliver Overseas?

Does Express Post Come With Insurance?

How Can I Ensure Same Day Dispatch?

How Do I Change My Delivery Address?

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How Do I Qualify For Free Delivery?

What Does ‘Dispatch’ Mean On The Product Detail Page?

What Happens If I’m Not Home When The Delivery Person Comes?

What Happens If My Order Is Delivered Incorrectly?

What If My Order Delivery Has Been Delayed Beyond Australia Post's Estimated Delivery Date?

Delivery and Dispatch

Do You Offer Free Samples?

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How Do I Leave A Review About A Product?

I Forgot To Add A Product To My Order, How Do I Add This Without Being Charged For Delivery?

I Want To Re-Purchase A Product, But I Can’t Remember What I Purchased Before?

What Happens If A Product I Have Ordered Is Out Of Stock?

What Happens If A Product I Have Purchased Then Goes On Sale?

When And Why Is A Security Check Performed?

Purchases

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What Happens If I’ve Ordered The Wrong Product?

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I Want To Re-Purchase A Product, But I Can’t Remember The Name. Can You Help?

My Account

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Feedback

Can I Use Two Promotion Codes On My Order?

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I Have A Promotion Code But How Do I Use It?

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Payment Options

Are Your Products Genuine?

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Who Is Activeskin?

Security

How Do I Purchase A Gift Voucher For The Salon?

Can Gift Vouchers Be Used On Product And The Salon?

My Gift Card Has Not Come Through To My Email...What Can I Do?

Gift Vouchers

Can You Help Me Choose The Right Products?Updated a month ago