What Happens If A Product I Have Ordered Is Out Of Stock?Updated a year ago

When a product is out of stock at the time of order, you will not be able to add it to your Shopping Cart. If the product is able to be ordered, but then happens to be out of stock with our supplier, a friendly Customer Service Guru will contact you to offer an alternative choice or perhaps a refund for that item. As Activeskin does not offer a backordering system, your order will only be dispatched once it has been completely fulfilled. You may wish to cancel the 'out of stock' item for a full refund, therefore allowing the available items to be dispatched. If a discount code has been used, the refund will be for the amount you paid after the discount was applied.